This website has been created to support our hard working managers and team and to share special moments as we build a new legacy. Southern Rock Restaurants is very proud of our team and we are collectively proud to be a licensed franchisee of McAlister's Deli Inc.
Since founded on May 5th of 2011, Southern Rock Restaurants, LLC have purchased and operate 82 McAlister's Deli restaurants in Tennessee, Mississippi, Missouri, Kentucky, Ohio, Illinois and Indiana. We have many values that guide our decisions but none more prevalent than to HAVE FUN AND NO REGRETS!
Since founded on May 5th of 2011, Southern Rock Restaurants, LLC have purchased and operate 82 McAlister's Deli restaurants in Tennessee, Mississippi, Missouri, Kentucky, Ohio, Illinois and Indiana. We have many values that guide our decisions but none more prevalent than to HAVE FUN AND NO REGRETS!
Highest among our Guiding Values are our:
Six Service Standards
Six Service Standards
FAST
FRIENDLY ENGAGE EACH GUEST IMMACULATE APPEARANCE TECHNICALLY PROFICIENT UNYIELDING STANDARDS |
Less than 2 minutes to order and Less than 5 minutes to receive your meal
Always smile and speak first. Use a chipper voice with service language and be courteous at all times Beyond friendly is your commitment to speak to each guest, project your voice understand there is a purpose for your being here You must look great at all times, clean pressed shirt, tucked in and pants that are clean pressed and don’t drag the floor Know your menu, your products and your routines to open, recover and close. Master the tests and be proud of your knowledge Encompasses all that we strive to do. Be proud of how clean our restaurants are and proud of the work you invest in our standards |